Building Economic Sustainability through Tourism Project

High school interns gain hands-on hotel experience

15 Feb 2018
Carol Kayyal

The Amman Baptist School in collaboration with Crowne Plaza Hotel Amman has begun a pilot internship program to attract secondary school students to pursue careers in hospitality and tourism. The Internship Experience in the Hospitality Sector program is facilitated by USAID BEST to help draw awareness to the opportunities and benefits of working in the sector. 


According to Head of the Hospitality Management Department, Jena Khbeis, “It is our pleasure that USAID has accepted to support this internship. In the long term I know it will add value to our student’s future by allowing them to experience what the hospitality sector is really like.” She continued, “The internship will build their skills and encourage them to continue to study this path in university.”


This internship kicked off in February with an awareness session at the Crowne Plaza Hotel Amman for 10th and 11th grade students and their parents. Sixteen students (8 girls, 8 boys) have begun their internships, which entails one day a week.  In the first six weeks interns will rotate between food & beverage services, housekeeping, concierge and the food production departments. In the latter six weeks, the students will choose one department to focus their train within.  Upon successfully completing the internship, each student will receive a certificate of attendance. 


Eleventh grade intern Nader Rabadi said, “In the internship you get to meet new people in addition to it being positively different from the classroom in terms of education style. The internship has improved my communication skills, but I mainly enjoy it simply knowing it will open doors for me and my career opportunities in the future.”


This internship offers students the unique opportunity to gain hands-on experience prior to entering the hospitality sector. It also gives them a clearer understanding of which department is right for them in a way that cannot be experienced solely within the classroom.


Sixteen-year-old Carol Kayyal, another student undergoing the internship, said, “It’s the best way of learning and builds confidence.” She would recommend it to others as it ‘opens the doors wide to the world, different cuisines and different cultures.’


USAID BEST continues to support educational institutions that offer tourism-related studies to enhance their programs and encourage more students to choose the tourism and hospitality sectors as a desired career path.


The Amman Baptist School was established in 1974 as a private coeducational school with a vision to develop academic and behaviorally distinguished students. It is one of the few secondary schools in Jordan that offer hotel management as a department of study.  The hotel management program offers awareness sessions, familiarization trips, and practical training alongside its courses. The collaboration with USAID BEST and the Crowne Plaza Hotel will further enrich the school’s hospitality program.