Building Economic Sustainability through Tourism Project

Pathways to Professionalism to have trained 1000 hotel staff in Jordan

More than 280 hospitality professionals are set to be certified by Pathways to Professionalism in November 2019, the largest batch to date for the nationwide training program. This ceremony will bring the number of hotel staff in Jordan trained through Pathways to Professionalism graduates to more than 1,000 since the program first launched in 2016.

Initiated by the USAID Building Economic Sustainability through Tourism Project in partnership with the Ministry of Tourism and Antiquities and the Vocational Training Corporation, Pathways to Professionalism was designed as a labor market initiative to respond to the challenges faced by Jordan’s hospitality industry in employing skilled workers.

Offering on-the-job training for hotel employees in food production, housekeeping, and food and beverage services, the program provides learners and trainees with the opportunity to advance their professional development while continuing to work.

To date, 31 hotels in Jordan have adopted Pathways to Professionalism to maintain high service standards and offer their staff the opportunity to develop their careers.