Building Economic Sustainability through Tourism Project

100% of Jordan's hotels nationally classified

28 Mar 2018

USAID BEST supported the Ministry of Tourism and Antiquities to establish a new Standards of Classification Directorate as a seperate intity within MoTA to be able to implement the updated standards for hotel classifications. The directorate has 8 new young assessors along with 3 heads of divisions and a female director, all the team now is fully trained as approved assessors, soft skills training and trained on new standards operating procedures designed for the new directorate that would reflect a focused service provided on classification. BEST also supported MoTA in developing a new online classification system with a website that will create clarity regarding the quality and standards of facilities, products and services that are offered to visitors, guests and tourists, it will produce reports and real-time classification and enhance the self-assessment process. All hotels in Jordan have been classified under the new standards.