Building Economic Sustainability through Tourism Project

Pathways to Professionalism expands to management level certification

24 Feb 2020

In February 2020, the new Pathways to Professionalism Level 4 program for management and supervisory staff was launched. The new level is a professional e-learning course developed by FLOW Hospitality Europe and customized by USAID BEST for Pathway’s needs. Participants in the program must complete five online learning modules in addition to an industry-based project to achieve the certification. Eleven staff from six Pathways hotels have begun the Level 4 program.

The Jordan Hotels Association, Pathways to Professionalism and USAID BEST launched the new program to help address a shortage of well-qualified management level staff within Jordan’s hotel sector. In developing the program as an online course, participating learners are able to progress at their own pace without impacting their current work duties and responsibilities.